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﴿ فَاسْأَلُوا أَهْلَ الذِّكْرِ إِن كُنتُمْ لَا تَعْلَمُونَ ﴾

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How do we reconcile the fact that the deceased hears the salam of those who visit him with the saying of Allah (If you call them, they will not hear your call)?

Machine translationRead the Arabic original
Question:
May Allah reward you. Honorable Shaykh, a questioner says: How do we reconcile the fact that the deceased hears the salam of those who visit him with the saying of Allah the Exalted:
If you invoke them, they do not hear your supplication; and if they heard, they would not respond to youإِن تَدْعُوهُمْ لَا يَسْمَعُوا دُعَاءَكُمْ وَلَوْ سَمِعُوا مَا اسْتَجَابُوا لَكُمْ
[Fatir 35:14]


Answer:
This is general, and that is specific. There is no contradiction between a general and a specific ruling. However, the important thing is the establishment of the fact that the deceased hears the salam of the one who greets him. That is the important point. If it is established, there is no contradiction between a general and a specific ruling.
Source قناة «العلامة الدكتور صالح الفوزان»، [244 -560] كيف نجمع بين كون الميت يسمع سلام من يزوره، وبين قول الله (إن تدعوهم لا يسمعوا دعاءكم)؟ — youtube.com

The Arabic text is a machine transcription of the audio recording.

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