Is there a hadith: “Do not turn away the questioner, even if he comes to you on a horse”?
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Question:
Is there a report from the Prophet (peace and blessings be upon him) that he said: “Do not turn away the questioner, even if he comes to you on a horse”?
Answer:
Yes, there is a report (athar) to this effect: “Do not turn away the questioner, even if he comes on a horse.” This means he has a right. Allah (Exalted and Majestic is He) says:[Al-Ma'arij 70:24-25] And Allah the Exalted says: [Ad-Duhaa 93:10] The questioner has a right to be given something in response to his question. If not, he should be treated with kind and gentle words, and not be rebuked or driven away.
Unless it is known that he is not in need and is only asking without necessity, in which case he is to be rebuked and prevented. As for the questioner about whom we know nothing, if we have something, we give it to him; if not, we treat him in the best manner and make him feel at ease with kind words.
Is there a report from the Prophet (peace and blessings be upon him) that he said: “Do not turn away the questioner, even if he comes to you on a horse”?
Answer:
Yes, there is a report (athar) to this effect: “Do not turn away the questioner, even if he comes on a horse.” This means he has a right. Allah (Exalted and Majestic is He) says:
within whose wealth is a known right (25) For the petitioner and the deprived -
فِي أَمْوَالِهِمْ حَقٌّ مَّعْلُومٌ لِّلسَّائِلِ وَالْمَحْرُومِAnd as for the petitioner, do not repel [him].
وَأَمَّا السَّائِلَ فَلَا تَنْهَرْUnless it is known that he is not in need and is only asking without necessity, in which case he is to be rebuked and prevented. As for the questioner about whom we know nothing, if we have something, we give it to him; if not, we treat him in the best manner and make him feel at ease with kind words.
Source
قناة «العلامة الدكتور صالح الفوزان»، هل ورد حديث «لا تردوا السائل ولو جاءكم على فرس»؟ للشيخ الفوزان — youtube.com
The Arabic text is a machine transcription of the audio recording.