Is turning away from a questioner and not listening to his need prohibited?
Machine translationRead the Arabic original
The questioner:
May Allah reward you, Your Eminence, father. The questioner says: If a man comes to me asking, complaining about his situation, and I turn away from him.
The Shaykh:
What is it?
The questioner:
He says: If a man comes to me asking, complaining about his situation, and I turn away from him and do not listen to him, is this prohibited?
The Shaykh:
Yes, the questioner has a right. You give him what is easy for you; he has a right, as long as you do not know that he is not in need. If you know that he is a liar and that he is not in need, then do not give to him. But if you do not know, the questioner has a right. Yes.
May Allah reward you, Your Eminence, father. The questioner says: If a man comes to me asking, complaining about his situation, and I turn away from him.
The Shaykh:
What is it?
The questioner:
He says: If a man comes to me asking, complaining about his situation, and I turn away from him and do not listen to him, is this prohibited?
The Shaykh:
Yes, the questioner has a right. You give him what is easy for you; he has a right, as long as you do not know that he is not in need. If you know that he is a liar and that he is not in need, then do not give to him. But if you do not know, the questioner has a right. Yes.
Source
قناة «العلامة الدكتور صالح الفوزان»، [1123- 4717] هل الإعراض عن السائل وعدم سماع حاجته منهي عنه؟ - الشيخ صالح الفوزان — youtube.com
The Arabic text is a machine transcription of the audio recording.