The Disagreement of Scholars' Fatwas and the Common People's Position Toward It

Question:
Honorable Shaykh, may Allah grant you success, the common people often get involved in some of the scholars' fatwas. They bring up contradictory fatwas from scholars and do not understand which one to follow. If I tell them that each has its evidence and they should follow the one whose evidence is clearer to them, and if I tell them to follow the one whose trust their hearts feel, I fear that I will open the door for them to follow dispensations or follow their desires and the fatwa that their own selves follow. And if I tell them to follow the stronger position, which is what I hold and believe, I fear that I will diminish the status of the other scholar. So what is the ruling in this, Honorable Shaykh?

Answer:
The ruling in this is that you tell them to leave these conflicting fatwas and ask anew. Ask someone you are confident in regarding his knowledge and religion, anew, and how he resolved the problem?

The presenter:
Yes.