Guidance on employees delaying the transactions of petitioners in order to take a bribe
Machine translationRead the Arabic original
Question:
The questioner says: Many petitioners and business owners who deal with government agencies suffer greatly in obtaining their rights and completing their transactions due to the negligence of some employees, or their attempts to delay the transaction until they receive a bribe from the petitioner. This causes delays in the petitioners' rights and inflicts hardship and difficulty upon them. Is there any guidance regarding this? May Allah reward you.
Answer:
As you heard, as you heard, this is not permissible. It is obligatory for him to be just, and it is obligatory for him to complete people's transactions, and it is obligatory for him to arrange the transactions by priority. The priority is first come, first served. He must not give preference to some over others. This is obligatory upon him, and it is a debt in his charge.
The presenter:
May Allah reward you.
The questioner says: Many petitioners and business owners who deal with government agencies suffer greatly in obtaining their rights and completing their transactions due to the negligence of some employees, or their attempts to delay the transaction until they receive a bribe from the petitioner. This causes delays in the petitioners' rights and inflicts hardship and difficulty upon them. Is there any guidance regarding this? May Allah reward you.
Answer:
As you heard, as you heard, this is not permissible. It is obligatory for him to be just, and it is obligatory for him to complete people's transactions, and it is obligatory for him to arrange the transactions by priority. The priority is first come, first served. He must not give preference to some over others. This is obligatory upon him, and it is a debt in his charge.
The presenter:
May Allah reward you.
Source
بلوغ المرام [57] — alfawzan.live (41:59)
The Arabic text is a machine transcription of the audio recording.