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﴿ فَاسْأَلُوا أَهْلَ الذِّكْرِ إِن كُنتُمْ لَا تَعْلَمُونَ ﴾

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Returning the merchandise within the period allowed by the system

Machine translationRead the Arabic original
Question:
Honorable Shaykh, may Allah grant you success. The questioner says: If the system allows the buyer to return the merchandise within a week of purchasing it, what is the ruling on returning it within this period, even if the seller is not pleased but accepts because the system compels him?

Answer:
Muslims are bound by their conditions,المسلمون على شروطهم،
If he gave him this period, that is an option; it means the option to either confirm the sale or annul it. So if he chooses to annul it, there is no harm in that.
Source المنتقى من أخبار سيد المرسلين 16-10-1436هـ — alfawzan.live (1:04:51)

The Arabic text is a machine transcription of the audio recording.

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