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﴿ فَاسْأَلُوا أَهْلَ الذِّكْرِ إِن كُنتُمْ لَا تَعْلَمُونَ ﴾

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Phrase: Goods are not returned or exchanged

Machine translationRead the Arabic original
Question:
Honorable Shaykh, may Allah grant you success. This questioner says: Some shop owners write the phrase "Goods are not returned or exchanged." He asks: Is this permissible in the Shari'ah?

Answer:
No, they are returned and exchanged if they are defective, not because of their whim, yes.
Source المنتقى من أخبار سيد المرسلين 19-06-1438هـ — alfawzan.live (47:00)

The Arabic text is a machine transcription of the audio recording.

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