The Imam's Position Regarding Those Who Object to Straightening the Rows
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Question:
He says: Some of the worshippers complain about the imam straightening the rows and urge him to hurry, and some may use inappropriate words. So should the imam obey them, or should he straighten the rows and not pay attention to such things?
Answer:
He should never pay attention to them, because this is the Sunnah. The imam's concern for the rows, straightening them, ordering them to be established, and closing the gaps, this is the Sunnah of the Messenger of Allah (peace and blessings be upon him). He should not pay attention to anyone who dislikes this or forbids him from doing it. Rather, he should explain it to him; perhaps this person is ignorant and does not know, so he explains to him that this is the Sunnah. If he does not accept it, then he should not pay attention to him.
The presenter:
May Allah reward you.
He says: Some of the worshippers complain about the imam straightening the rows and urge him to hurry, and some may use inappropriate words. So should the imam obey them, or should he straighten the rows and not pay attention to such things?
Answer:
He should never pay attention to them, because this is the Sunnah. The imam's concern for the rows, straightening them, ordering them to be established, and closing the gaps, this is the Sunnah of the Messenger of Allah (peace and blessings be upon him). He should not pay attention to anyone who dislikes this or forbids him from doing it. Rather, he should explain it to him; perhaps this person is ignorant and does not know, so he explains to him that this is the Sunnah. If he does not accept it, then he should not pay attention to him.
The presenter:
May Allah reward you.
Source
لقاء مفتوح [الزلفي] — alfawzan.live (1:11:41)
The Arabic text is a machine transcription of the audio recording.