Advice for tours that do not fulfill their advertised features
Machine translationRead the Arabic original
Question:
What is your advice for some tour groups that listed features of the tour in their advertisements, but then the pilgrims are shocked in Mina and 'Arafah where many of those features were not carried out?
Answer:
They should approach the government, they should approach the officials, they should approach the Ministry of Hajj, which is responsible for those who lied to them and deceived them, and the Ministry of Hajj is responsible for the negligent parties and must hold them accountable.
What is your advice for some tour groups that listed features of the tour in their advertisements, but then the pilgrims are shocked in Mina and 'Arafah where many of those features were not carried out?
Answer:
They should approach the government, they should approach the officials, they should approach the Ministry of Hajj, which is responsible for those who lied to them and deceived them, and the Ministry of Hajj is responsible for the negligent parties and must hold them accountable.
Source
قناة «العلامة الدكتور صالح الفوزان»، محاضرات في العقيدة والدعوة-067-صفة الحج وما يفعله الحاج من الأعمال|صالح الفوزان|كبار العلماء — youtube.com (1:25:38)
The Arabic text is a machine transcription of the audio recording.