Returning a Defective Item After the Warranty Period Has Expired
Machine translationRead the Arabic original
Question:
He says: Honorable Shaykh, may Allah grant you success. We work in selling used mobile phones, and we give the customer a warranty of twenty-four hours. Are we required to return the device after the period ends, even if a defect appears in it after that?
Answer:
A defect is returned, and the defective item is sent back, even if a specific period was not stipulated. If a defect is found in the item that the buyer did not know about, and the seller did not stipulate it for him, then he has the right to return it without a time limit. Yes.
The presenter:
May Allah reward you with good,
He says: Honorable Shaykh, may Allah grant you success. We work in selling used mobile phones, and we give the customer a warranty of twenty-four hours. Are we required to return the device after the period ends, even if a defect appears in it after that?
Answer:
A defect is returned, and the defective item is sent back, even if a specific period was not stipulated. If a defect is found in the item that the buyer did not know about, and the seller did not stipulate it for him, then he has the right to return it without a time limit. Yes.
The presenter:
May Allah reward you with good,
Source
نور على الدرب - الفوزان - 02/269 — archive.org (11:36)
The Arabic text is a machine transcription of the audio recording.