The Ruling on Communicating with a Seller via Telephone
Machine translationRead the Arabic original
Question:
The questioner, Al-Farmin from the southern region, says: Honorable Shaykh, I want to buy some items, so I call and speak with the shop owner, asking about the benefits of a product, its harms, its price, and how it will be delivered to me, since he is in one city and I am in another. What is the ruling on this? And what is the ruling on my speaking with the seller for this purpose?
Answer:
There is no harm in communicating with merchants and asking them about goods, their prices, their types, and their quality or poor quality. There is no harm in asking them for details, but the contract must not be made for anything that is not owned by the seller.
The questioner, Al-Farmin from the southern region, says: Honorable Shaykh, I want to buy some items, so I call and speak with the shop owner, asking about the benefits of a product, its harms, its price, and how it will be delivered to me, since he is in one city and I am in another. What is the ruling on this? And what is the ruling on my speaking with the seller for this purpose?
Answer:
There is no harm in communicating with merchants and asking them about goods, their prices, their types, and their quality or poor quality. There is no harm in asking them for details, but the contract must not be made for anything that is not owned by the seller.
Source
نور على الدرب - الفوزان - 03/250 — archive.org (9:46)
The Arabic text is a machine transcription of the audio recording.