Her family refuses to let her wear the niqab to cover her face, claiming it contradicts their customs

The questioner:
May Allah reward you. This is a set of questions from the sender, Shaima F. M. from the Arab Republic of Egypt. In her first question, she says: I am a twenty-year-old girl who wears the hijab, but I do not cover my face, because my mother and my family refuse to let me do so. They say it is not one of their customs. I know that it is obligatory and I would like to wear it, but when I confronted them with this, they refused completely, and I felt weak before them. As a result, I have been deprived of supplication, the sweetness of intimate conversation with Allah, standing in night prayer, and all these acts of worship that are accompanied by the sweetness of obedience. But what should I do? Is my agreement with them and my fear of them the reason for being deprived of khushu' (humility in prayer), or are it sins such as cheating in exams and the like? Is this forbidden? I know that after learning that it is obligatory, I feel extreme distress and do not know what to do with them. She means her family, and among them are those who neglect the prayer and know nothing of Islam other than the prayer. May Allah help us.

The Shaykh:
It is obligatory for you to adhere to the hijab and cover your face, because this is what is obligatory for the Muslim woman. It is not permissible for you to obey anyone in abandoning the hijab, whether it be the parents or anyone else, based on the saying of the Prophet (peace and blessings be upon him)
The hijab is not one of the matters that are subject to customs and traditions; rather, it is an obligatory matter by the Shari'ah for every Muslim woman. Therefore, it does not fall under the ruling of customs and traditions. If traditions and customs contradict the Shari'ah, they must be rejected, and it is not permissible to follow customs and traditions that contradict the Shari'ah. This includes the issue of the hijab. So you must adhere to the hijab and be patient, and Allah will help you with that. Do not pay attention to the words of anyone who blames you or wants you to uncover your face in front of men, for this is a forbidden matter and a disobedience to Allah (Glorified and Exalted is He). The Prophet (peace and blessings be upon him) says: . The parents and the woman's relatives should help her to obey Allah, not force her to disobey Allah (Mighty and Majestic). Indeed, this is a sin and an aggression. Allah (Exalted and Majestic is He) says: . Therefore, it is obligatory for them to repent, and it is obligatory for them to submit to the commands of Allah and His Messenger, even if it contradicts their customs and traditions. Yes.

The questioner:
Remember, O Shaykh, her weakness before them. Are there any reasons you can remind her of that will remove this weakness and make her strong in this matter?

The Shaykh:
Faith in Allah and fear of Allah will strengthen her in proceeding in the obedience of Allah and not paying attention to anyone other than Allah (Glorified and Exalted is He).