The ruling on combing hair before and after entering the state of ihram, and the ruling on hair that falls out

Question:
May Allah reward you with good and do you well. One of the sisters sent a case in which she says: We intended to perform 'Umrah, and when we reached Abbar 'Ali, we intended to take a bath, so we did. Then we combed our hair while we were still inside the bathroom, before we put on the clothes of ihram and before we made the intention for 'Umrah. We knew that we might intend not to comb our hair, but when we asked one of the sisters—may Allah forgive her—she told us that it is permissible to comb before putting on the clothes of ihram and before the intention. However, when we finished all that, and before leaving the bathrooms at Abbar 'Ali to go to the mosque to pray the two rak'ahs of the 'Umrah intention, we asked again about combing to be sure of the ruling. We were told that it is forbidden, and that we must slaughter a fidyah (ransom payment) for every hair that falls from us. We did not know the number of hairs that had fallen, so we were confused about our situation. At the same time, we could not go back to the bathroom to take a bath again, even though we were still there in Abbar 'Ali. Please guide us. May Allah reward you with good.

Answer:
There is no harm in combing the hair before and after entering the state of ihram. However, after entering the state of ihram, he combs it gently, or the woman combs it gently so that nothing falls out of it. If something falls out unintentionally, there is no blame on him, and there is no fidyah (ransom payment) for it. So what this person told you is wrong. Yes.