The Ruling on Taking an Oath in Disputes over the Rights of People
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Question : I know the length, the length.
Answer : Yes, indeed. In every case where we said that the claimant’s word is accepted in a dispute over the rights of people, an oath is necessary. As for the rights of Allah, it is not. For example, if a merchant is told, “Take your zakah,” and he says, “I took it for one month,” his word is accepted without an oath.
Answer : Yes, indeed. In every case where we said that the claimant’s word is accepted in a dispute over the rights of people, an oath is necessary. As for the rights of Allah, it is not. For example, if a merchant is told, “Take your zakah,” and he says, “I took it for one month,” his word is accepted without an oath.
Source
قناة «فضيلة الشيخ محمد بن صالح العثيمين»، [4952] حكم أخذ اليمين عند الاختلاف في حقوق الآدميين - تعليقات على الكافي لابن عثيمين — youtube.com
The Arabic text is a machine transcription of the audio recording.