Advice for Those in Charge of Hajj Groups

Question:
Honorable Shaykh, among the questions we have received, Brother Abu Ali says: I hope that Honorable Shaykh Salih al-Fawzan, while we are discussing this great season, the season of Hajj, will offer advice to those in charge of the Hajj tours, urging them not to neglect the conditions regarding the pilgrims.

Answer:
Yes, the organizers of the tours have a great obligation to be kind to the pilgrims and not to burden them with excessive expenses; rather, they should take the middle path in this, for the best of matters are the middle ones. They must enable the pilgrims to perform the rites in the required manner, allowing them to stay overnight in Mina on the eighth day, to stand at 'Arafah on the ninth day, to stay overnight at Muzdalifah on the night of Muzdalifah, and to stay overnight in Mina during the days of Tashriq. They must enable them to perform every rite of Hajj and not make things difficult for them.
Or they should not move them away from Mina and lodge them in Makkah or in al-'Aziziyah when they are capable of housing them in Mina, or at the edge of Mina, or adjacent to Mina, or in Muzdalifah, or around Mina. They should strive to do this.
I have heard that some of them set two prices: one for those who lodge in Mina and one for those who lodge in al-'Aziziyah, or in Muzdalifah, and they give them the choice. This is a great defect, and it is not permissible to trade in Hajj in this manner. Rather, it is their responsibility to strive to enable the pilgrims to lodge in Mina as much as possible, to secure and reserve places for them according to their numbers, and to house them there. This is what is obligatory upon them. Yes, may Allah reward you.