The ruling on a woman initiating the salam when making a phone call if a man responds to her

Question:
In her final question, she asks: Is it permissible for a woman, when she picks up the phone, to initiate the salam, even if a man responds to her?

Answer:
If she has a need and wants to speak to this man about a permissible matter, she initiates the salam, because the salam is required among Muslims, men and women alike. However, this must not be done with joking or laughter, or with a voice that makes a man desire her or tempts one who has a disease in his heart. Rather, it should be with ordinary speech that contains no submission, no... softening of the voice, no joking, no laughter, and no casual familiarity. She speaks to the man only to the extent of the need, with ordinary speech. Allah the Exalted said to the wives of His Prophet: . Yes.