Is it sufficient to offer condolences via a phone call, or is it necessary to come to the deceased's family?
Machine translationRead the Arabic original
Question:
Some people say that they are upset or distressed when someone comes to offer them condolences, and since they have means of communication like the telephone and the phone, is that sufficient, O Shaykh?
Answer:
That is sufficient, but if he is close to them, it is better and more pleasing to their hearts if he comes to them and offers his condolences. However, if he is far away, it is sufficient to call them on the phone. Yes.
Some people say that they are upset or distressed when someone comes to offer them condolences, and since they have means of communication like the telephone and the phone, is that sufficient, O Shaykh?
Answer:
That is sufficient, but if he is close to them, it is better and more pleasing to their hearts if he comes to them and offers his condolences. However, if he is far away, it is sufficient to call them on the phone. Yes.
Source
قناة «العلامة الدكتور صالح الفوزان»، [3925] هل يجزئ العزاء عن طريق الاتصال أم لا بد من المجيء إلى أهل الميت؟ - صالح الفوزان — youtube.com
The Arabic text is a machine transcription of the audio recording.