What is the ruling on using the company phone for personal purposes without permission?

The questioner : They say that using the phone located in the office is his responsibility, as well as using the phone for personal purposes, knowing that the phone is in my office?

The Shaykh : It belongs to the state?

The questioner : Yes, it belongs to the state.

The Shaykh : I am questioning this in my own mind. Some of the brothers who ask us by phone, some of them say to me, I tell them, "Questions after dinner." I say, "My brother, we do not have a phone at home, and I am currently at the office..." So, in fact, I was wondering, when I heard such an answer, that I feel the state here allows employees to use the phone even for their personal matters, that is how I feel. But I do not know if this feeling matches reality or not? So, if this feeling matches reality, then I say here, this is the one who excuses himself with this excuse and says, "I am after dinner, I cannot call you because I do not have a phone, but now I am at the office, so I can, so please allow me a question." At that time, I say to him, "Go ahead and ask." But it always goes through my mind: are they permitted to ask such questions or not? He might call his wife, he might tell her, "Cook for us, blow up the tires for us," household things. The point is, is the permission that exists here, and this country is not in the same situation as that country, and it is not available there. If it is not available, then it is not permissible to use the phone designated for the state or the office. Do you understand? This is the answer.

The questioner : It is known that there are bills that come to the responsible person, he sees them, and the employee is not held accountable or audited, so, may Allah willing, there is nothing wrong...

The questioner : External, meaning...

The Shaykh : Okay, do I understand from your words that internal intelligence is permissible " ...

The questioner : Allah knows best that it is permissible. I was talking with Oman and Karak or Ma'an al-Ghawr, and they were talking with Irbid..

The Shaykh : Yes, we understood this regarding external communications, but we are asking about communications within the country.

The questioner : We used the phones within Oman and such, and there is no supervision at all on it.

The Shaykh : I am exactly the one who feels this, so it must be, a fortiori, there should be... In any case, the answer is with this detail. Okay, my brother, do you not want us to come to you another time?