Conveying the concerns and complaints of citizens to the authorities

Question:
The first question. Is it obligatory upon you, Honorable Shaykh, to convey the concerns of the citizens to those in charge, and what is the ruling if one is able to do so but does not? The second question: I was in a position of responsibility, and my salary was sufficient for my needs. Now, I have suffered an accident, and my salary is no longer sufficient, as it was previously twelve thousand, but now it is three thousand and eight hundred. Is it possible to convey these concerns to those in charge? I mean, to be frank, it is a need, and we are unable to resolve it ourselves. So, if you would be kind enough to convey it to the one in charge, the King or any other person, you are worthy of that, if Allah wills. Thank you.

Answer:
My brother, merely complaints and needs are to be raised to the authorities. The people themselves complain to the authorities, and the authorities have opened their doors and offices to receive complaints. Yes.