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﴿ فَاسْأَلُوا أَهْلَ الذِّكْرِ إِن كُنتُمْ لَا تَعْلَمُونَ ﴾

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We hope to direct a word to the organizers of the pilgrim groups to take care of the travelers with them

Machine translationRead the Arabic original
The questioner : ... Buraydah.

The Shaykh : Yes, please go ahead.

The questioner : This questioner says: O honorable Shaykh! We hope to direct a word to the organizers of the pilgrim groups to take care of the travelers with them, to look after their comfort and educate them in matters of their religion, especially in matters of Hajj, and not to raise the costs on them. May Allah guide you?

The Shaykh : All right. I say: May Allah the Exalted bless the efforts of the pilgrim groups if they are sincere in their intention for Allah the Mighty and Majestic and intend the comfort of the pilgrims. This is a required matter. What is befitting for the organizers of the pilgrim groups is that they do not exploit the opportunity to increase expenses except what dire necessity calls for, because some groups say: The tents in Mina have gone up in price, so they raise the price for this reason. And a person must have a profit. But causing harm to people is wrong.
Then I advise my brothers, the organizers of the pilgrim groups, to take with them a student of knowledge. If there is one car, one is sufficient. And if the cars are multiple, they should make it so that there is a student of knowledge with each car to guide them and direct them, and they should refer to him in case of problems.
Source alathar.net

The Arabic text is copied verbatim from the original source, without any edits.

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