How do we reconcile the obligation of repentance and seeking forgiveness for the sinner with the hadith (Whoever says Subhan Allah wa bihamdihi one hundred times, his sins will be forgiven, even if they are like the foam of the sea)

The questioner : Our Shaykh, how can we reconcile a man who commits a sin and is required to repent and seek forgiveness with the reports that he ?

The Shaykh : Yes, where is the problem here, where is the contradiction? May Allah guide you.

The questioner : Now, if I said...

The Shaykh : Listen, finish your question, my answer has started. May Allah guide you. Yes, go ahead. His sins were forgiven, who is it?

The questioner : The sinner.

The Shaykh : No, what did you equate?

The questioner : He committed sins.

The Shaykh : What are you saying, how do we reconcile this and that?

The questioner : Yes.

The Shaykh : Reconcile between whom and whom?

The questioner : Between the fact that he is required to repent and seek forgiveness.

The Shaykh : That is one thing.

The questioner : Yes, and the reports that he .

The Shaykh : Okay, now you say Subhan Allah wa bihamdihi, are you certain that your sins have been forgiven? Say no.

The questioner : I say no, no.

The Shaykh : Say no.

The questioner: No.

The Shaykh : I am saying no, say no with me.

The questioner : No, I don't say it, no, I say it, I say it. Our Shaykh, I haven't understood the answer yet.

The Shaykh : Of course you didn't understand, but you need to understand step by step. The first step: if you or anyone else said , and the hadith says: , do you say with certainty that his sins have been forgiven?

The questioner: No.

The Shaykh : Did you understand that?

The questioner : No, yes, I understood it, I understood it, believe me. Okay, continue, Shaykh.

The Shaykh : Did you understand it?

The questioner : Yes, I understood it.

The Shaykh : I want to build on it, I want to construct palaces and towers on it.

The questioner: Ah, okay.

The Shaykh : Are we going?