Clarification of the ruling on hairs falling from the head of a person in ihram while performing wudu'

The Shaykh : In the case of a man in ihram who performed wudu' and wiped his head, and some hairs fell from his head, what do you say? Does he owe anything? No, because he did not intend it, and intention is required. If there is no intention, a person is not held accountable. Allah the Exalted mentioned regarding oaths that if a person does not have a firm resolve and intention, he is not held accountable for it, as He said: These are words I wanted to draw your attention to.