The central (telephone) system has the Qur'an playing during the hold; when the call is transferred to the requested person and the receiver is lifted, the verse is cut off at an inappropriate point.
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The questioner : The central system has the Qur'an playing during the hold. When the call is transferred to the requested person and the receiver is lifted, the verse is cut off at an inappropriate point. What is the ruling on this, O honorable Shaykh?
The Shaykh : Praise be to Allah, Lord of the worlds, and may I send prayers and peace upon our Prophet Muhammad, the Seal of the Prophets and the Imam of the righteous, and upon his family and his Companions, and those who follow them with excellence until the Day of Judgment. I do not see that the Noble Qur'an should be placed on the central system for the purpose of transferring the caller to the number of the person they requested, because this is a form of belittling the Qur'an, as the grammarians say, "a letter that came for a meaning", and because it may be heard by one who does not like to hear it, such as a hypocrite or a disbeliever, and because, as the questioner said, it may be cut off at a word where it is not appropriate to stop. Therefore, what I see and advise my Muslim brothers to do is to make the hold music one of the wise sayings, either from the words of the Tabi'un, or from the words of those who came after them, or from the words of some poets, such as al-Mutanabbi. He said a verse that may apply to the situation we are discussing now. He said:
"And placing dew in the place of the sword is as harmful as placing the sword in the place of the dew"
And as for making the words of Allah, Mighty and Majestic, "a letter that came for a meaning" merely for the sake of the hold, perhaps the person waiting is a disbeliever who hates the Qur'an, or perhaps he will speak with foul language.
So the result is that my advice to my brothers is that they should abandon this and instead use some wise sayings, either in verse or in prose. ... .
The questioner : May Allah reward you with good, O honorable Shaykh.
The Shaykh : Praise be to Allah, Lord of the worlds, and may I send prayers and peace upon our Prophet Muhammad, the Seal of the Prophets and the Imam of the righteous, and upon his family and his Companions, and those who follow them with excellence until the Day of Judgment. I do not see that the Noble Qur'an should be placed on the central system for the purpose of transferring the caller to the number of the person they requested, because this is a form of belittling the Qur'an, as the grammarians say, "a letter that came for a meaning", and because it may be heard by one who does not like to hear it, such as a hypocrite or a disbeliever, and because, as the questioner said, it may be cut off at a word where it is not appropriate to stop. Therefore, what I see and advise my Muslim brothers to do is to make the hold music one of the wise sayings, either from the words of the Tabi'un, or from the words of those who came after them, or from the words of some poets, such as al-Mutanabbi. He said a verse that may apply to the situation we are discussing now. He said:
"And placing dew in the place of the sword is as harmful as placing the sword in the place of the dew"
And as for making the words of Allah, Mighty and Majestic, "a letter that came for a meaning" merely for the sake of the hold, perhaps the person waiting is a disbeliever who hates the Qur'an, or perhaps he will speak with foul language.
So the result is that my advice to my brothers is that they should abandon this and instead use some wise sayings, either in verse or in prose. ... .
The questioner : May Allah reward you with good, O honorable Shaykh.